Privacy Policy
L&T Metro Rail (Hyderabad) Limited (“L&TMRHL”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of users (“you”, “your”) who access and use this website, www.ltmetro.com (“Website”).
This Privacy Policy explains what information we collect and how we use, process, or transfer Personal Information (“PI”) in the conduct of our activities and internal administration.
L&TMRHL will not sell, rent, publish, or trade any of your personal information to any individual or organisation under any circumstances. The information provided on the Website is solely in the interest of the public to provide information about L&TMRHL.
This Website is controlled by L&T Metro Rail Ltd., having its registered office at Hyderabad Rail Administrative Building, Uppal Main Road, Nagole, Hyderabad – 500039, which is solely authorised to control this Website.
1. Information Collection and Processing
We may collect the following information when you use this Website:a) Personal Data
Personal data such as name, contact details (email address, phone number), and other information voluntarily provided by you through enquiry forms, feedback forms, survey forms, email communications, or other interactions on the Website.b) Non-Personally Identifiable Information
Technical and usage-related information such as IP address, browser type, device information, pages visited, date and time of access, and other analytical data collected automatically through cookies and similar technologies. This information may be used to track Website traffic and prepare internal audit reports. It is not linked to any personal information and will not be shared with any third party.2. Purpose of Processing
Personal data collected by L&TMRHL shall be processed only for lawful purposes, including:- Responding to queries, requests, or feedback
- Providing information related to L&TMRHL services, operations, or initiatives
- Improving Website content, functionality, and user experience
- Ensuring Website security and preventing misuse
- Complying with applicable laws, regulations, and statutory obligations
3. Consent
By accessing or using this Website and voluntarily providing your personal data, you consent to the collection, use, processing, and storage of such data in accordance with this Privacy Policy and applicable laws. By accessing this Website, users agree that L&TMRHL shall not be liable for any direct or indirect loss arising from the use or inability to use the Website or its content.4. Cookies and Tracking Technologies
This Website may use cookies and similar technologies to enhance user experience and analyse Website traffic. Cookies do not collect personal information. You may manage or disable cookies through your browser settings; however, some Website features may not function as intended.5. Disclosure and Sharing of Information
L&TMRHL does not sell or rent personal data. Personal data may be shared only:- With affiliates or authorized service providers for legitimate business purposes
- When required by law, regulation, court order, or statutory authority
- To protect the rights, safety, and security of L&TMRHL, users, or the public
