This is the first level where passengers may park their vehicles and view the local area map. Please ensure that you place your feet firmly on the escalator while stepping on it. Please do not manually climb the stairs while the escalator is operational to avoid accidents. Keep to your left and hold the hand-rail firmly to maintain balance. In case you are not comfortable using the escalator, you may use staircase. If you are travelling with children, please hold their hands when using the escalator.

• Paper QR Ticket
• Smart Card
• Digital QR Ticket
• Token

This is where passengers board the train. We have designed the platforms to facilitate differently-abled and elderly passengers so that they may on-board and off-board the train with ease. Passenger information display boards at the concourse and platform level provide real time information to passengers. Audio announcements inform passengers about train arrivals and delays or disruptions in the train network.

We have four Help-Points at all Metro platforms which enable passengers to contact the Station Controller in case of an emergency. The Emergency Evacuation Plan (EEP) signage will assist passengers during an emergency. Please contact our station staff for any assistance.

Metro train platforms are designed keeping in mind the safety and security of our passengers. A yellow line on the floor of the platform will alert you to maintain a safe gap from train tracks, when the train has not arrived at the platform. Passengers are requested to form a queue and let the passengers inside the train off board before onboarding the train.