Safety Equipment
Safety Equipment Accessible by Passengers in case of emergency
Emergency Stop Buttons (Escalators)
Located at the top, bottom, and middle of escalator handrails, these buttons allow passengers to stop the escalator in case of an emergency.
Emergency Call Button (Lifts)
Found inside the lift, the call button lets you connect directly with station staff during an emergency. For assistance, you can also contact our call centre at +91 40 - 2333-2555.
Manual Call Points
Available at all levels and various locations within the station, these can be pushed in and pulled down to activate an alarm in case of a fire, alerting Metro staff to take immediate action.
Passenger Emergency Stop Buttons (PESB)
Located on the lift at each platform level, pressing this button stops the train from entering or exiting the platform during emergencies on the tracks.
Passenger Help Points
Two help points are available on each platform, at both ends. Pick up the handset to immediately connect with station staff for assistance during emergencies.
Emergency Call Buttons (Trains)
Four call buttons are available in each coach and twelve in every train. Press and hold the button to communicate with the train operator (driver) for emergency support.
Evacuation Procedures & Guidelines
- In case of emergency, listen carefully to station staff instructions. Follow evacuation signage and leave the station promptly.
- Avoid using lifts during emergencies. Exit through the stairs or stopped escalators to ensure quick evacuation from the station.
Your safety is our top priority. Stay alert, follow instructions, and use available safety equipment in case of emergencies.
