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  • Welcome aboard! Hyderabad Metro Rail is pleased to announce the launch of New Passenger Website.
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Ticketing

Ticketing

Fare Information

Hyderabad Metro Rail offers a variety of ticketing options for a smooth and convenient travel experience. All tickets are valid for one business day from the date of purchase. Choose from the following ticket types:

  • Paper QR Ticket
  • Smart Card
  • Digital QR Ticket
  • Token
View Fare Chart

Travel from your origin station to your destination station with a Single Journey Ticket.

Enjoy two trips with a Return Journey Ticket, allowing you to travel to and from the same origin and destination stations.
  • A printed ticket with a unique QR code for single-journey travel.
  • Purchase from ticket counters at any station.
  • Valid for the origin and destination stations mentioned on the ticket.
  • Scan at entry and exit gates; avoid folding or damaging the ticket.
  • Refunds are available only if unused at the entry gate.

A Contactless Smart Card (CSC) functions as a virtual wallet, ensuring seamless travel. Available at any metro station for ₹100 (non-refundable). Recharge offline (station counters) or online (PhonePe, Paytm, T-Savaari).

Recharge Details

  • Offline: ₹50 - ₹3,000 in multiples of ₹50.
  • Online: ₹100 - ₹3,000 in multiples of ₹100. Amount reflects within 2 hours after tapping at entry gates.

Defective Cards:

  • Replace defective cards at ticket counters; the balance is transferred to a new card immediately.
  • Provide necessary details and submit the old card for replacement.

Lost or Damaged Cards:

    • Replace lost or damaged cards at station counters by providing ID proof and card details.
    • New cards are issued with the available balance, subject to a ₹100 non-refundable replacement fee.
  • A paperless, electronic ticket accessible via popular apps.
  • Book tickets through Phone Pe, Paytm, Rapido, T-Savaari, or WhatsApp by scanning QR codes available at stations.
  • Valid for the origin and destination stations mentioned in the ticket, for the day of purchase.
  • Choose between Single Journey or Return Journey Tickets.
  • For more details about the online recharge process, please contact station staff or call us at +91 40 - 2333 2555.
  • It is recommended to tap your smart card at the entry gates between 20 minutes to 2 hours from the time of online recharge. Please call +91 40 - 2333 2555 in case of any assistance.
  • Online recharge amount gets added on the card before you start your journey and not when you exit the system.
  • You are required to Tap at the entry gates on any of the stations within 15 days from the date of recharge, failing which it moves to refund cycle.
  • It is recommended to recharge a day before the balance reaches the minimum to avoid any last-minute inconveniences.
  • A Token is a coin-shaped travel medium embedded with a media chip for one-time travel.
  • Purchase from ticket counters at any station.
    Valid only for the stations mentioned on the token.
  • Under-travel is allowed without penalty, but over-travel attracts penalties as per the Penalty Charter.
  • Tap at the entry gate and drop at the exit gate to complete your journey.
  • Refunds are available only if the token has not been used at the entry gate.
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