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Ticketing

Fare Information

Hyderabad Metro Rail offers a variety of ticketing options for a smooth and convenient travel experience. All tickets are valid for one business day from the date of purchase. Choose from the following ticket types:

  • Paper QR Ticket
  • Smart Card
  • Digital QR Ticket
  • Token
View Fare Chart

Disclaimer : A 10% discount is applied to the percentage increase on the fares (Fare Chart Above) as determined by the Fare Fixation Committee (FFC) fare zone wise. For more information, Please visit Find Trip Details page.

Travel from your origin station to your destination station with a Single Journey Ticket.

Enjoy two trips with a Return Journey Ticket, allowing you to travel to and from the same origin and destination stations.
  • A printed ticket with a unique QR code for single-journey travel.
  • Purchase from ticket counters at any station.
  • Valid for the origin and destination stations mentioned on the ticket.
  • Scan at entry and exit gates; avoid folding or damaging the ticket.
  • Refunds are available only if unused at the entry gate.

A Contactless Smart Card (CSC) functions as a virtual wallet, ensuring seamless travel. Available at any metro station for ₹100 (non-refundable). Recharge offline (station counters) or online (PhonePe, Paytm, T-Savaari).

Recharge Details

  • Offline: ₹50 - ₹3,000 in multiples of ₹50.
  • Online: ₹100 - ₹3,000 in multiples of ₹100. Amount reflects within 2 hours after tapping at entry gates.

Defective Cards:

  • Replace defective cards at ticket counters; the balance is transferred to a new card immediately.
  • Provide necessary details and submit the old card for replacement.

Lost or Damaged Cards:

    • Replace lost or damaged cards at station counters by providing ID proof and card details.
    • New cards are issued with the available balance, subject to a ₹100 non-refundable replacement fee.
  • A paperless, electronic ticket accessible via popular apps.
  • Book tickets through Phone Pe, Paytm, Rapido, T-Savaari, or WhatsApp by scanning QR codes available at stations.
  • Valid for the origin and destination stations mentioned in the ticket, for the day of purchase.
  • Choose between Single Journey or Return Journey Tickets.
  • For more details about the online recharge process, please contact station staff or call us at +91 40 - 2333 2555.
  • It is recommended to tap your smart card at the entry gates between 20 minutes to 2 hours from the time of online recharge. Please call +91 40 - 2333 2555 in case of any assistance.
  • Online recharge amount gets added on the card before you start your journey and not when you exit the system.
  • You are required to Tap at the entry gates on any of the stations within 15 days from the date of recharge, failing which it moves to refund cycle.
  • It is recommended to recharge a day before the balance reaches the minimum to avoid any last-minute inconveniences.
  • A Token is a coin-shaped travel medium embedded with a media chip for one-time travel.
  • Purchase from ticket counters at any station.
    Valid only for the stations mentioned on the token.
  • Under-travel is allowed without penalty, but over-travel attracts penalties as per the Penalty Charter.
  • Tap at the entry gate and drop at the exit gate to complete your journey.
  • Refunds are available only if the token has not been used at the entry gate.
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